Terms & Conditions

Terms & Conditions

Last Updated: 1 Aug, 2025

Welcome to AeroFarePro, operated by FlyZivio Inc (“AeroFarePro,” “we,” “our,” or “us”).

These Terms & Conditions explain the rules, responsibilities, and guidelines related to the use of our website, booking services, and customer support channels. By accessing our website, contacting our support team, or making a booking through AeroFarePro, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these Terms, please discontinue the use of our website and services.

1. Eligibility To Use Our Services

Our services are intended for individuals who:

• Are at least 18 years of age
• Have the legal authority to enter binding agreements
• Use the website for lawful travel-related purposes only

By making a booking through AeroFarePro, you confirm that you meet these requirements and are authorized to act on behalf of all travelers included in the reservation.

2. Our Role as a Travel Service Provider

AeroFarePro operates as an independent online travel service provider. We assist travelers in searching, comparing, and booking travel-related services, including airline reservations and other travel products.

We act solely as an intermediary between customers and third-party travel suppliers such as airlines and travel providers. We do not own or operate airlines or other travel services listed on our platform.

All bookings remain subject to the individual terms, policies, and conditions of the respective airline or travel supplier.

3. Accuracy of Information

Customers are responsible for providing complete and accurate information during the booking process, including:

• Full legal names matching government-issued identification
• Correct travel dates
• Contact information
• Payment details
• Traveler information and documentation

Incorrect or incomplete information may result in denied boarding, cancellation fees, booking issues, or additional airline charges.

The person making the reservation accepts full responsibility for reviewing all booking details before payment confirmation.

4. Booking & Payment Terms

All fares and prices displayed on our website are subject to availability and may change without prior notice until the booking is confirmed.

Full payment is generally required at the time of booking unless otherwise specified.

We reserve the right to:

• Cancel reservations resulting from pricing or technical errors
• Request additional identity or payment verification documents
• Decline bookings suspected of fraudulent or unauthorized activity

Failure to provide requested verification within the required timeframe may result in booking cancellation.

5. Airline Policies & Fare Rules

Each airline or travel supplier maintains its own policies regarding:

• Ticket cancellations
• Schedule changes
• Refund eligibility
• Baggage allowances
• Seat assignments
• Travel restrictions

Certain fares may be non-refundable or subject to penalties and restrictions.

By completing a booking, you acknowledge and accept the applicable airline or supplier policies associated with your reservation.

6. Travel Documents & Requirements

Travelers are solely responsible for ensuring they possess valid travel documentation, including:

• Passports
• Visas
• Government-issued identification
• Health certificates or additional travel requirements

AeroFarePro is not responsible for denied boarding, entry restrictions, or travel interruptions caused by missing or invalid documentation.

7. Changes, Cancellations & Refunds

If you need to modify or cancel your booking, please contact our support team promptly.

Please note:

• Airline penalties may apply
• Service fees may apply
• Refund processing timelines vary by airline and payment provider
• Certain promotional fares may not qualify for refunds

Refund approvals remain subject to the applicable airline fare rules and supplier policies.

8. Third-Party Websites

Our website may contain links to third-party websites or services for informational purposes.

These external websites operate independently and maintain their own terms, policies, and privacy practices. AeroFarePro is not responsible for third-party content, services, or transactions.

9. Account Security

If you create an account on our platform, you are responsible for maintaining the confidentiality of your login credentials and account information.

You agree to notify us immediately if you suspect unauthorized access or misuse of your account.

10. Prohibited Activities

Users may not engage in activities including but not limited to:

• Fraudulent or unlawful conduct
• Providing false information
• Unauthorized access to website systems
• Uploading malicious software or harmful code
• Copying or reproducing website content without permission
• Impersonating AeroFarePro representatives
• Interfering with website operations or security

Violations may result in restricted access, booking cancellation, or legal action where applicable.

11. Intellectual Property

All content on AeroFarePro, including logos, text, graphics, website design, and branding elements, is the property of FlyZivio Inc and protected under applicable intellectual property laws.

Unauthorized reproduction or distribution is prohibited.

12. Limitation of Liability

Travel services may be affected by circumstances beyond our control, including:

• Airline delays or cancellations
• Schedule changes
• Weather conditions
• Government restrictions
• Public health events
• Operational disruptions
• Force majeure situations

AeroFarePro is not liable for indirect, incidental, or consequential losses arising from such events.

Where permitted by law, our liability is limited to the service fees paid directly to AeroFarePro.

13. Indemnification

By using our services, you agree to indemnify and hold harmless FlyZivio Inc, its affiliates, employees, and partners from claims, liabilities, damages, or expenses arising from:

• Your violation of these Terms
• Misuse of the website
• Violation of applicable laws or third-party rights

14. Changes To Terms & Conditions

We reserve the right to update or revise these Terms & Conditions at any time. Updated versions become effective immediately upon publication on our website.

Continued use of our services following updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms & Conditions are governed by the laws of the State of Illinois, United States.

Any disputes related to the use of our services shall be handled in the appropriate courts located within Illinois.

16. Contact Information

If you have questions regarding these Terms & Conditions, please contact us: